The Virginia Shore’s hospital has unveiled new patient-centered approaches that will work nicely with the planned new hospital building.
The brick-and-mortar plans of the Eastern Shore of Virginia’s lone hospital, Riverside Shore Memorial, are well-known. A new $85 million facility planned for Onley should be completed by 2015, replacing the aging 1970 facility 20 miles south.
But hospital officials in recent weeks also have unveiled a “patient-centered” medical approach geared to improve care and be more proactive. And they have discussed steps to win back residents of the Virginia Shore who many times travel to Maryland or Hampton Roads, Va., for medical treatment.
It is an effort that could be overshadowed by idea of a new, state-of-the-art facility and its visible construction. It shouldn’t.
In fact, Shore Memorial rededicating itself to ensuring a more caring, attentive environment will work hand-in-hand with the new facility to provide top-shelf care for the Virginia Shore — and hopefully cut into the $2 million operating loss the hospital was running in late 2012.
Part of these improvements have involved listening and responding to complaints and concerns about the hospital, and admitting that there has been diminished public trust in the storied institution.
Seriously considering public input is appropriate because Shore Memorial’s history is rooted in public involvement. An outpouring of community work and fundraising constructed the area’s first hospital in 1928.
There is also the feeling that consternation and hurt feelings caused by moving the hospital from one town and county to another have subsided. Instead, the community as a whole should be excited about the future of health care as a new building and new approaches to patient care take shape.